Your eBay store, our operational expertise
Strategic Supply Services is a professional e-commerce operations partner for eBay sellers, providing end-to-end support across the UK, Germany and Australia.
Our Services
Complete eBay Operations Support
From product research to profit reconciliation, we handle the operational work so you can focus on growing your store.
Product Research & Listing
- Product research
- Supplier sourcing
- Listing creation
- Pricing management
- Margin-floor enforcement
Order Processing & Fulfilment
- Supplier purchasing
- Order processing
- Tracking management
- Same-day dispatch
- Delivery monitoring
Buyer Communication & Dispute Management
- Buyer messages
- Returns
- eBay cases
- Disputes
- Evidence collection
- eBay response windows
Financial Reconciliation
- Sale price
- Supplier cost
- eBay fees
- VAT
- Refunds
- Other overheads
- Net profit
Key eBay markets
Onboarding steps
Passwords shared
Reply window
Our Process
A Simple 4-Step Onboarding Process
Account Review
We review your listings, margins and seller performance.
Sub-User Access
You provide controlled eBay access through the authorised system.
Build Phase
We set up suppliers, listings, pricing rules and operational workflows.
Steady-State Operations
We manage your store daily and provide monthly financial reconciliation.
Order Fulfilled ✓
Tracking updated
- ◆Live order fulfilment
- ◆Supplier purchasing
- ◆Tracking
- ◆Buyer communication
- ◆Dispute & case handling
- ◆Documentation
- ◆Multi-market operations
- ◆Monthly reconciliation
Our Markets
UK · Germany · Australia
We operate across key eBay markets with a team in Lahore, Pakistan, aligned to the time zones and market hours of your target regions.
Pricing Model
Performance Aligned. Built for Growth.
Our pricing model is designed to align with the performance of your store.
Months 1–3
Flat Monthly Fee
- ✓Setup
- ✓Product research
- ✓Listings
- ✓Supplier setup
- ✓Workflow development
- ✓Initial operations
Month 4 Onwards
Share of Net Profit
Our fee is based on a share of net profit, calculated from the same reconciliation process we provide you.
Illustrative month · Revenue is not profit
Security & Control
Your Account. Your Control.
We use eBay's authorised sub-user system — no password sharing, no risk. You stay in control at all times.
No Password Sharing
Access through eBay's authorised sub-user system.
Client Ownership
Your eBay account and payouts remain under your control.
Controlled Permissions
You decide the level of access for the operations team.
Secure · Transparent · Fully Controlled
Who We Serve
Built for eBay Sellers Who Want to Scale Without the Operational Load.
Existing eBay Sellers
Save time and reduce day-to-day workload.
Growing eBay Stores
Handle higher volumes with confidence.
Financial Visibility
Understand your true net profit, not just revenue.